GoTriangle Proposed Service Change Summary for Summer 2017

GoTriangle would like your feedback on proposed service changes. Feedback will be incorporated into final recommendations presented to the GoTriangle Board of Trustees in April 2017. Comments will be accepted until March 31, 2017.

Please use one of the following methods to provide feedback on these proposed changes:

  • Online: Use the online feedback form using the links provided below
  • Phone: Leave a message for Service Planning at 919-485-PLAN (7526)
  • Email: serviceplanning@gotriangle.org
  • In Person: Attend the Board of Trustees Meeting at noon, Wednesday, April 26, GoTriangle, 4600 Emperor Blvd., Durham, NC 27703
  • Mail: GoTriangle, Attn: Service Planning, P.O. Box 13787, RTP, NC 27709 
  • On the Bus: GoTriangle service planners will be riding the buses collecting feedback on all service changes until March 31, 2017. 

Note: The proposed changes to Routes 100, 300, and FRX would be funded by new revenues from the one-half cent sales tax approved last November by voters in Wake County. The Wake County FY 2018 (July 2017-June 2018) Draft Work Plan outlines complementary proposed improvements to the GoCary, GoRaleigh, GoTriangle, and WakeTRACS systems that can be made beginning in 2017 without needing new buses. Comment on the FY 2018 Draft Work Plan here. 


Service changes are being proposed for the following routes. Please click on the route name/number for more details and a comment form for each route.

The following routes have proposed service changes that would be implemented in early July 2017:

  • Route FRX (Fuquay-Varina – Raleigh Express) – The proposed change to Route FRX would provide three trips in the morning and three trips in the afternoon, Monday through Friday. In addition, the Raleigh downtown routing would be adjusted to improve reliability.
  • Route CLX (Clayton – Raleigh Express) – This route was funded by NCDOT to help reduce the impact of the Fortify Project work zone. The road rebuild project is wrapping up, and associated state project funding for the CLX route will end in June.
  • Route JCX (Johnson County Express) - This route was funded by NCDOT to help reduce the impact of the Fortify Project work zone. The road rebuild project is wrapping up, and associated state project funding for the JCX route will end in June.

The following routes have proposed service changes that would be implemented in early August 2017:

  • Route 100 (Raleigh – Regional Transit Center) – Additional midday trips and Saturday trips.
  • Route 300 (Raleigh – Cary) – Additional midday trips, Saturday trips, and new night and Sunday service.
  • Route 700 (Durham – Regional Transit Center) – Additional midday trips and Saturday trips.
  • Route 800 (Chapel Hill – Regional Transit Center) – Additional midday trips and Saturday trips.

 


Route FRX

Proposed service change

  • GoTriangle would continue to provide the FRX service using funds from the recently approved Wake County Transit Plan. The plan calls for hourly service on Route FRX. The proposed change would provide three trips in the morning and three trips in the afternoon. Monday through Friday.
  • A change to the routing through downtown Raleigh is proposed to improve reliability and on-time performance

Reason for changes

  • The NCDOT currently funds Route FRX. NCDOT funding will end in late June, but the voter-approved Wake County Transit Plan provides funding for services connecting all towns in Wake County to Raleigh.
  • The Wake County Transit Plan recommends hourly, peak-only service for the Fuquay-Varina Raleigh express, which is consistent with current demand on the route.

Morning schedule:

Fuquay-Varina South P&R

Fuquay-Varina Hilltop P&R

Wilmington St at GoRaleigh Station

Salisbury St at Morgan St

Fuquay-Varina South P&R

6:05 AM

6:20 AM

6:45 AM ►

6:50 AM

7:35 AM

6:35 AM

6:50 AM

7:20 AM ►

7:25 AM

(ends in Raleigh)

7:35 AM

7:50 AM

8:30 AM ►

8:35 AM

(ends in Raleigh)

Afternoon schedule:

Fuquay-Varina South P&R

Wilmington St at GoRaleigh Station

Salisbury St at Morgan St

Fuquay-Varina Hilltop P&R

Fuquay-Varina South P&R

(starts in Raleigh)

4:05 PM

4:08 PM

4:40 PM ►

5:00 PM

(starts in Raleigh)

5:05 PM

5:08 PM

5:45 PM ►

6:05 PM

5:10 PM

6:05 PM

6:08 PM

6:40 PM ►

7:00 PM

► indicates that the bus will not wait until this time to depart – it is only an estimate.

  • Based on rider outreach, GoTriangle decided to space the first two morning trips 30 minutes apart instead of 60 minutes since the most popular morning trips are the 6:05 AM and 6:35 AM trips.
  • Route FRX would also use Wilmington St and Salisbury St to enter and leave downtown Raleigh for faster travel times. This change would relocate a few stops, which are indicated below.

Stops affected:

  • In Fuquay-Varina, Route FRX would continue to pick up and drop off at Fuquay-Varina South Park-and-Ride (#1961) and Hilltop Park-and-Ride (#1962).
  • At GoRaleigh Station, Route FRX would serve the Wilmington St bus stop (#1734).
  • When entering Raleigh from Fuquay-Varina, instead of serving McDowell St at Martin St (#8343), the route will serve Wilmington St at Cabarrus St (#1284)
  • When leaving Raleigh, instead of serving Dawson St at Martin St (#1293), the route will serve Salisbury St at Davie St (#1969)
  • Instead of serving Edenton St at Salisbury St (#9674) while leaving Raleigh, Route FRX would serve Salisbury St at Morgan St (#8063) on all trips.

FRX Downtown MapCroppedUseThis_0.png

Date implemented

  • Early July 2017

Please provide feedback in the survey below:

Fill out my online form.
 

Route CLX

Proposed service change

  • Route CLX, with service between Clayton and Raleigh, is recommended for elimination.

Reason for changes

  • The Clayton/Raleigh Express (CLX) is funded by NCDOT as an alternative travel option during the Fortify 1-40/440 Rebuild project. As the Fortify project begins to wrap up, the funding for Fortify routes will end as of June 30, 2017.
  • Route CLX’s ridership and productivity are low, and do not meet the standards that would be required for GoTriangle to fund the route independently.

Stops affected

  • The entire route will be eliminated.

Date implemented

  • June 30, 2017

Alternate travel options

For those affected by the end of funding for the CLX and JCX routes, please consider the following options as a way to continue your smart commute.

Start or join a vanpool!  1st month free - up to $100! GoTriangle provides the van,  gas card, insurance and takes care of the maintenane. Find more information here

Start your commute from the Park-and-Ride at the White Oak Shopping Center in Garner by the intersection of US 70 and I-40 (Exit 306), which is roughly three miles from the Johnston County border. This Park-and-Ride provides access to Route 102 into downtown Raleigh, which provides peak hourly service Monday through Friday. This is an existing CLX stop. 

Please provide feedback in the survey below:

Fill out my online form.

Route JCX

Proposed service change

  • Route JCX, with service between the Cleveland area of Johnston County and Raleigh, is recommended for elimination.

Reason for changes

  • The Johnston County/Raleigh Express (JCX) is funded by NCDOT as an alternative travel option during the Fortify 1-40/440 Rebuild project. As the Fortify project begins to wrap up, the funding for Fortify routes will end as of June 30, 2017.
  • Route JCX’s ridership and productivity are low, and do not meet the standards that would be required for GoTriangle to fund the route independently.

Stops affected

  • The entire route will be eliminated.

Date to be implemented

  • June 30, 2017

Alternate travel options

For those affected by the end of funding for the CLX and JCX routes, please consider the following options as a way to continue your smart commute. 

Start or join a vanpool!  1st month is free up to $100! GoTriangle provides the van,  gas card, insurance and takes care of the maintenane. Find more information here

Start your commute from an existing Park-and-Ride at the White Oak Shopping Center in Garner by the intersection of US 70 and I-40 (Exit 306), which is roughly three miles from the Johnston County border. This Park-and-Ride provides access to Route 102 into downtown Raleigh, which provides peak hourly service Monday through Friday. This is an existing CLX stop. 

Please provide feedback in the survey below: 

Fill out my online form.

 


Routes 100, 300, 700, 800

Proposed service change

  • Routes 100, 700, 800 currently have hourly service for the middle portion of Monday-Friday and hourly service on Saturday. The proposed changes allow for half-hour service until 7PM Monday through Saturday.
  • Route 300 currently has hourly service for the middle portion of Monday-Friday, hourly service on Saturday, and no night or Sunday service in place. The proposed changes allow for half-hour service until 7PM Monday through Saturday and hourly service into the evening, as well as Sunday service through 7PM.

Reason for changes

  • Route 400, with service between Durham and Chapel Hill, received additional half-hour frequency on midday and Saturdays last year. Results are encouraging, with the route showing 33 percent ridership growth on Monday through Friday and 20 percent on Saturday. This change would go toward bringing all core routes to half-hour frequency Monday through Saturday until 7PM.
  • Passengers traveling between busy hubs would have more frequent service as well as connections that will be easier and more frequent.
  • Route 300 passengers will be able to travel later in the evenings and on Sunday as well.
  • Midday productivity on Route 300 and 800 is better than our system average.
  • Funding for expanded service is available through the Durham, Wake and Orange counties transit referendum.

Funding
Funding for expanded service is available through transit referendums approved by voters in Wake County (for Route 100 and 300), Durham County (for Route 700) and Durham/Orange counties for (Route 800).

Stops affected

  • All stops currently served would be served more frequently.

Date to be implemented

  • Early August 2017

Please provide any feedback on the survey below: 

Fill out my online form.