You have a ride home if an emergency ever strikes.
It’s the highest priority for the Emergency Ride Home (ERH) program to get our smart commuters home in case of an emergency. Many organizations are encouraging teleworking, but there’s a significant number of transit riders, carpoolers, vanpoolers and active commuters who need to commute to work daily. For those commuters, should they have an emergency like sudden personal or family illness, ERH provides a trip home from work. Our taxi provider is taking precautions including disinfecting vehicles after each trip.
To qualify for ERH, you must:
- Be a part-time or full-time employee.
- Work or live in Durham, Orange or Wake counties.
- Have shared a ride, taken the bus, biked or walked to work on the day the ride is needed.
Emergency Ride Home (ERH) is available when:
- You or an immediate family member gets sick.
- Your carpool driver has to unexpectedly leave early or stay late.
- You must work unscheduled overtime.
- A severe crisis happens.
If you need to pick up your sick child or pick up medication, you may make a side trip on the way home. ERH is at your service so you never have to worry about finding a ride when you need it most.
Registering is easy, and the ride is free.
After you register for STRNC, you will be able to schedule an Emergency Ride Home trip by calling our Regional Information Center (919-485-RIDE (7433)) and connecting with a specialist.
You may use the service twice in a given month, up to six times per calendar year. Full, detailed instructions for the service will be provided once you register. Participants will be responsible only for the taxi driver's tip. Students do not qualify for this program.
Full participation guidelines are available here.