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Access

 

Beginning August 4, 2024, you must pay to board GoTriangle ACCESS

 

Access

 

 

What is Access?

GoTriangle Access is a regional curb-to-curb paratransit service (with a door-to-door option, upon request) for eligible residents of Wake, Durham and Orange counties. The service is designed for people with disabilities that prevent them from using the GoTriangle fixed-route bus service.

All GoTriangle vehicles are wheelchair-accessible and operate for trips among Cary, Chapel Hill, Durham, Raleigh, Research Triangle Park and the Raleigh-Durham International Airport at a cost of $5.00 per trip.

Your trip must begin and end within three-quarters of a mile of a GoTriangle all-day fixed-route bus service. Please call 919-485-7468 or View the Routes Below for specific qualifying route information. If you qualify for paratransit service but must travel outside this area, you are responsible for transportation needed to arrive within GoTriangle’s service area. If you are currently ADA-certified with Cary, Raleigh, Durham, or Chapel Hill, GoTriangle will honor those applications. 

Here's ourdigital guide

Interested in our Rules of Conduct Policy? Head over to gotriangle.org/rules.

Regional Paratransit Routes

Route 100

Route 300

Route 400

Route 700

Route 800

Paratransit Fare Options

GoTriangle Access Paratransit riders may use punch cards, monthly passes or cash (exact change only) to pay their fares when being transported on a GoTriangle Access vehicle. Please have cash, cards or passes ready and in an accessible location before you board the vehicle. Fares and tickets are for one way only. You must also have the exact cash fare, punch card or pass for your return trip. 

  • Paratransit operators are not permitted to purchase or deliver fare media for paratransit riders.
  • All pass sales are final and are nonrefundable. Lost, stolen or altered passes will not be replaced.
Fare TypeFareMonthly Pass
Full Fare$5 (one way)$160

*All sales are final and nonrefundable

Transit Assistance Pass

Are you an ADA eligible passenger who qualifies for Medicaid or SNAP/EBT benefits? Or is your household income below $35,000? You can ride GoTriangle Access for free.

 

Qualify Here!

I certify that I am an ACCESS eligible passenger who qualifies for Medicaid, EBT/SNAP or has a household income below $35,000 per year.

By selecting "yes", I attest the information on this form is true and correct. I understand that users may be contacted for additional identity/eligibility verification and that unverified users may be deactivated. I understand that the GoPass is non-transferable. I also understand that GoTriangle disclaims any liability that may be incurred in connection with the GoPass program. 

Ticket locations

Fare media may be purchased:

  • In person: GoTriangle Transit Regional Transit Center: 901 Slater Road, Durham, NC  27703
  • By mail: Regional Call Center, GoTriangle ACCESS Paratransit Services, PO Box 13787, RTP, NC 27709
  • Online: Coming Soon!

To learn about reasonable modifications, the Accessible Services Advisory Committee and additional resources, head to our page.

Access Customer Feedback