What is Durham Connect?
Durham Connect – formerly called GoDurham Connect – is a microtransit pilot program that allows riders to take a ride (up to $25) between their homes and bus stops or shopping centers, schools, libraries and employment within a specific service area.
The service includes two zones – one in East Durham and another in North Durham – both of which are in areas with limited fixed-route service. The East Zone includes The Village bus stop, where a bus arrives or departs every 15 minutes on Routes 3, 3B and 3C. The North Zone includes connections to the Route 4 and Route 9 buses and destinations north of Horton and Hebron roads. This program cannot be used to travel between zones. However, passengers from anywhere can travel by bus to get to each zone and then, finish their trip with Lyft to access those areas that are far from a bus stop.
Service Area Change as of July 1, 2023
Effective July 1, 2023, Durham Connect’s service area for the North Zone is revised to the area shown below. The North Zone continues to include the Treyburn region in the northeast to provide access to the job centers there. The East Durham service zone will remain unchanged.
All rides must end within the zone where the trip began. Rides outside and between zones are prohibited.
Ride limits Change as of July 1, 2023
Effective July 1, 2023, rides are limited to 60 rides a month per rider (previously 120 per month).
Please be aware:
- All minors age 17 and younger must be accompanied by an adult.
- Any ride costs beyond $25 will be the rider's responsibility.
Current Service Area
All rides must end within the zone where the trip began. Rides outside and between zones are prohibited.
The East Zone includes The Village, Southern High School, Merrick-Moore Park, Merrick Moore Elementary School, Neal Middle School, Durham County Library - East Regional Branch, Ravenstone Commons, Joyland Center, Mineral Springs Village, Bentwood Park Apartments, Springwood Park Apartments.
The North Zone includes Cross Creek Shopping Center, Riverside High School, Northern High School, Northern Durham Center at Durham Tech Community College, Treyburn Corporate Park, Novo Nordisk, The School for Creative Studies, Merck Durham Plant, bioMerieux.
Using the Lyft App
- Download the Lyft app.
- Sign in to your existing Lyft account or create a Lyft account.
- Tap the three horizontal lines in the upper left corner (commonly referred to as the hamburger menu) and click “Payment” then “Add Lyft Pass”.
- Enter the code: GDCONNECT2 for Eastern Durham trips and GDCONNECT3 for Northern Durham trips. Subsidy will be applied to any eligible ride. You will need to enter this code only once and not each time you request a ride. Promo codes are only valid for Lyft Standard (recommended) rides.
*The Durham Connect pilot is funded through the Durham Transit Plan.