How to use the bus bike rack
All GoTriangle buses are equipped with bike racks on its front. The easy-to-use bike racks can hold two bikes and are available on a first-come, first-served basis. There is no additional fare to use the bus bike rack.
- If the bike rack is full, you will have to wait for the next bus - bikes are not allowed inside the bus.
- Two-wheeled adult and children’s bikes fit on the bus bike racks.
- E-assist bikes are allowed as long as they can be safely stowed on the bike rack.
- Bikes that are foldable may be carried onto the bus as long as they are in a carrying case.
- Motorized bikes, such as mopeds and motorcycles, are not allowed on any bus racks.
- The rack accommodates tire sizes from 20" to 29"/700c and up to 44" wheel base - fits the majority of commonly used bikes.
- Weight limit of up to 55 lbs per wheel rack.
Using the bus bike rack: It’s as easy as 1, 2, 3...4!
- When the bus arrives at your stop, indicate to the driver that you will be loading your bicycle onto the rack.
- To release the rack, squeeze the center handle and slowly lower it. If the rack is already lowered and a bike is in position, use the other available bike wheel well. If the bike rack is full, please wait for the next available bus.
- After lowering the rack, lift your bicycle into the available wheel well, making sure that the front wheel is placed on the side labeled “front wheel.” If only one bike is being loaded, use the position nearest the bus, handlebars toward the curb.
- Pull out and up on the support arm and hook the arm securely over the top of your front wheel as close to the frame as possible. A spring pulls the arm back and holds the bike securely in place.
Removing your bike from the rack:
When you reach your destination, notify the driver that you will be unloading your bicycle and use the front door to exit the bus. Raise the support arm up off the tire and return it to its original position. Lift your bike out of the bike rack. If the bike rack is empty, please return the rack to its upright position. Step away from the bus and onto the curb with your bike. Indicate to the bus operator that you are clear of the bus.
Additional tips
- Before the bus arrives at your stop, remove any objects that may come loose and fall off, such as bike pumps and water bottles.
- Sit near the front of the bus so that you may monitor your bike during your ride. The service provider is not responsible for lost or stolen bicycles.
- Always load the bicycle directly in front of the bus or from the curb — do not expose yourself or your bicycle to passing traffic. Hoisting the bicycle by the seat tube and stem provides good leverage and keeps the bike stable.
- Remember to look closely before stepping off the curb to load and unload your bike.
- Never cross in front of a bus — wait until the bus has left the stop.