GoTriangle improves our region’s quality of life by connecting people and places with safe, reliable and easy-to-use travel choices.

Jeff Mann

Jeff Mann is President and CEO. He joined GoTriangle from the NC Department of Transportation in July 2015. As a deputy secretary at the NCDOT, he oversaw nonhighway transportation modes, which included aviation, bicycle and pedestrian, ferry, public transportation and rail. As GoTriangle’s president and CEO, he helps direct more than 200 dedicated employees, providing service with 73 buses, 67 vanpool vans and 20 paratransit vehicles in Wake, Durham, Orange, Johnston and Alamance counties.

With almost 20 years of transportation planning and program management experience at NCDOT, Amtrak, Parsons Brinckerhoff and the N.C. Railroad Company, he’ll also help direct planning for the proposed 17-mile Durham-Orange Light-Rail Transit Project between UNC Hospitals, Duke University, the Duke and VA Medical Centers, downtown Durham and East Durham. He is also leading the agency’s supporting efforts on the completion of Wake County’s Transit Plan. Jeff holds an MBA from Wake Forest University and an undergraduate degree from the University of North Carolina at Wilmington. He and his family live in Raleigh. 

Laurie Barrett

Laurie Barrett is Director of Transit Partnerships. She was one of the first employees hired by GoTriangle and served as Bus Operations director from 2002 to 2013. She has more than 28 years of transportation experience, beginning with the Delaware Department of Transportation.

Laurie has also been a vanpool coordinator, the manager for Wake Coordinated Transportation and formerly GoTriangle operations manager. She holds a Bachelor of Science in Business Administration and Management from Averett University and is a graduate of the NC Transportation Leadership Development Program.

Shelley Blake

Shelley Blake joined GoTriangle as General Counsel in May 2016. Before joining GoTriangle, she served as a deputy secretary and general counsel at the North Carolina Department of Transportation, overseeing the NCDOT’s legal efforts.

She holds a J.D. from the NC Central University School of Law, graduating Magna Cum Laude. She has also served in private practice in Raleigh, Cary and Durham and was an adjunct professor in legal writing and analysis at NC Central University’s School of Law.

Mike Charbonneau

Mike Charbonneau is Director of Marketing and Communications for GoTriangle. Mike previously served as deputy secretary of Communications for the North Carolina Department of Transportation, overseeing communications, marketing, media relations and public education programs.

Before joining the NCDOT, Charbonneau served as director of public relations for the Wake County School System and worked as a journalist for WRAL TV in Raleigh and WNCT TV in Greenville. During his journalism career, he earned two regional Emmy awards, a national Emmy award nomination and an award from the Associated Press.

He has a bachelor’s degree from N.C. State University in Mass Communication and a Master of Science from N.C. State in Communication, with a focus in Public Relations

Saundra Freeman

Saundra Freeman is Chief Financial Officer. She is responsible for the management of finances and investments for the agency as well as human resources, contracts, procurements, grants and information technology. Before joining GoTriangle in 2002, Saundra worked for Nortel, Datapoint and Paradyne in finance and operational roles.

She received a Bachelor of Science degree in Mathematics from Washington University and holds an MBA from the University of Colorado. She is a member of the Conference of Minority Transportation Officials (COMTO), the National Black MBA Association and is treasurer and board member of the NC Center for Women in Public Service. The Triangle Business Journal named Saundra 2010 Outstanding Chief Financial Officer in Government.

Sylvester Goodwin

Sylvester Goodwin is the Director of Equal Employment Opportunity and Manager of the Disadvantaged Business Enterprise (DBE) Program. As EEO director, Sylvester ensures compliance with all federal, state and local laws related to nondiscrimination and affirmative action in employment.

As DBE manager, Sylvester works to provide a “level playing field,” removing barriers and providing access to contracting opportunities so DBEs can fairly compete for federal contracts. Sylvester joined GoTriangle in 2004, having formerly served as assistant director of EEO for the N.C. Department of Correction and in key positions with CECO Building Systems.

He is a member of the Conference of Minority Transportation Officials (COMTO) and holds a Bachelor of Arts degree in Business Administration from North Carolina Wesleyan College in Rocky Mount.

Richard Major

As the Director of the Capital Development department, Richard supports his team members as they manage planning, design and construction of capital projects for GoTriangle and GoDurham. Their projects portfolio includes bus stops, park-and-ride lots, bus transit centers, building construction, renovations and other transit facility improvements.

Richard joined GoTriangle in 2004 after working for over 18 years at the Washington Metro Area Transit Authority in Washington D.C.  His experience there included inspections, project management and safety oversight during construction of subway system stations, heavy-rail trackway line sections and transit facilities.

Richard received a Bachelor of Science degree in Technology Management from the University of Maryland University College; an Associate of Applied Science in Construction Management from Montgomery College, Rockville, Md.; and a master’s degree in Project Management from Western Carolina University.  His certifications include Project Management Professional (PMP); Transit Safety and Security Program (TSSP); and Building Inspector, through the International Code Council. Richard, his wife Cynthia and their son Richard reside in Garner.

Patrick Stephens

Patrick Stephens became the Director of Transit Operations for GoTriangle in January 2018. Since 2015, Stephens had been the director of Augusta Public Transit in Georgia. Before going to Georgia, Patrick served as vice president for operations for Central Ohio Transit Authority in Columbus from April 2008 to September 2013.

He told the Augusta Chronicle in confirming his departure: “No matter how you look at it, transit is an important part of your community infrastructure and a great economic generator. I hope that folks would agree I’ve left transit in a better place than I began.”

John Tallmadge

John Tallmadge is currently the Interim D-O LRT Project Director. He also directs GoTriangle's Regional Services Development Department. In his role, John helps his team plan GoTriangle’s regional bus service and local GoDurham bus service, operate the GoTriangle Regional Call Center and implement sustainable travel programs for the GoTriangle, GoSmart and GoDurham brands.

He also plays a leading role in the development of fare and service policies and in coordinating the agency’s efforts with other institutions and area transit systems.

John joined GoTriangle in 1997 and has a master's of City and Regional Planning from UNC-Chapel Hill and a Bachelor of Arts in Political Science, French and International Relations from the University of Wisconsin-Madison. He is a member of the Transportation Research Board’s Transit Marketing and Fare Policy Committee. He is married to Michelle Nowlin, and they have three daughters.