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GoTriangle Service Change Presentation

 


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GoTriangle - Proposed Service Changes for August 2020

GoTriangle would like your feedback on proposed service changes. This feedback will be incorporated into final recommendations presented to the GoTriangle Board of Trustees in May 2020. If approved, these service changes would be implemented on Aug. 9, 2020.   

Comments will be accepted until May 17, 2020.  

Comments on proposed GoTriangle service changes for August 2020 will be accepted until May 17th, 2020.

Online: gotriangle.org/service-changes

Call: Service Planning at 919-485-PLAN (7526)

Email: serviceplanning@gotriangle.org

Mail: GoTriangle, Attn: Service Planning, 4600 Emperor Blvd, Suite 100, Durham, NC 27703

Goals of Changes

These service changes implement the recommendations included in the Short Range Transit Plan approved by the GoTriangle Board of Trustees in November 2018.

The GoTriangle Short Range Transit Plan identified three goals:

  • Make service faster and more time-competitive
  • Provide more frequent service
  • Provide more all-day service
  • In addition, the changes support the Wake Transit Plan Big Move of Serve all Wake County Communities by expanding service to Holly Springs.

Highlight of Changes 

  • Route 300 – Operate between Cary and Raleigh only 
  • Route 305 – Expand service to Holly Springs with minor route changes 
  • Route 310 – Expand service to more destinations in Morrisville and Cary 
  • Route 311 – Serve Kit Creek Road in both directions; service to Lake Pine Plaza will be provided on Route 305 only 
  • Route 800 – Serve Streets at Southpoint in Durham from a bus stop on Renaissance Parkway 

Details of Proposed Changes:

Description of service change proposal 

  • Route 300 would operate between Cary Depot and GoRaleigh Station.  
  • Service between Cary Depot and the Regional Transit Center (RTC) would be provided by Route 310.  
  • The State Government complex would be served at bus stops near Salisbury St and Morgan St in downtown Raleigh.  
  • Timed transfers would be scheduled at Cary Depot with GoCary routes at all times and schedules would be coordinated at GoRaleigh Station with Route 305 so departures along Western Blvd would be every 15 minutes.  

Reasons for change 

  • Route 310 would replace the Route 300 service between RTC and Cary Depot. 
  • Ridership to State Government complex is low. Eliminating the State Government loop makes the trip travel times faster for people traveling from GoRaleigh Station to Cary Depot. 
  • It’s a simple route pattern that can be operated at all times.  

New Stops Proposed  

The following stops would be added to provide access to the State Government buildings in downtown Raleigh. 

Stop ID 

Stop Name 

9704 

Morgan St at McDowell St 

8187 

Morgan St at Wilmington St 

 

Stops Proposed for Elimination 

The following stops would be eliminated from Route 300 with alternate service provided at a different stop or by a different route as described below: 

Table 1: Route 300 Proposed Stops for Elimination - Direction: Raleigh 

Stop ID 

Stop Name 

Alternate Stop/Route 

1000 

Regional Transit Center 

Service provided on Route 310 

1217 

Slater Rd at Carrington Mill 

1965 

3025 Carrington Mill Blvd 

1966 

Carrington Mill Blvd at Paramount Pkwy 

1967 

Paramount Pkwy at Lenovo 

1968 

Paramount Pkwy at Perimeter Park Dr 

1978 

Airport Blvd at Aerial Center Dr 

Use stop #1519 - Factory Shops Dr at Morrisville Outlet Mall (SB) on Route 100/105 

1228 

N Harrison Ave at Weston Pkwy 

Service provided on GoCary Route 3 

1582 

N Harrison Ave at Cary Pkwy 

1581 

N Harrison Ave at Reedy Creek Rd 

1404 

N Harrison Ave at Homestead  

1361 

N Harrison Ave at Dynasty Dr 

1713 

N Harrison Ave at Harrison Grande Dr 

1362 

Harrison Ave at New Maynard Rd 

1363 

Harrison Ave at Queen Elizabeth Dr 

1399 

Harrison Ave at Johnson St 

1734 

Wilmington St at Martin St 

Use stop #8001 – GoRaleigh Station Platform A 

8003 

Wilmington St at Jones St 

Inbound stop options:  

  • #9704 - Morgan St at McDowell St 

  • #8187 - Morgan St at Wilmington St  

Outbound stop options: 

  • #8063 - Salisbury St at W Morgan St 

8006 

Wilmington St at North St 

8059 

Salisbury St at Lane St 

8061 

Salisbury St at W Jones St 

8063 

Salisbury St at W Morgan 

Table 2: Route 300 Proposed Stops for Elimination - Direction: Regional Transit Center 

Stop ID 

Stop Name 

Alternate Stop/Route 

8003 

Wilmington St at Jones St 

Inbound stop options:  

  • #9704 - Morgan St at McDowell St 

  • #8187 - Morgan St at Wilmington St  

Outbound stop options: 

  • #8063 - Salisbury St at W Morgan St 

8006 

N Wilmington St at North St 

8059 

Salisbury St at Lane St 

8061 

Salisbury St at W Jones St 

1364 

Harrison Ave at Johnson St 

Service provided on GoCary Route 3 

1400 

Harrison Ave at Queen Elizabeth St 

11095 

Harrison Ave at NE Maynard Rd 

1714 

N Harrison Ave at Harrison Pointe Dr 

1403 

N Harrison Ave at Dynasty Dr 

1360 

Harrison Ave at Melody Ln 

1580 

N Harrison Ave at Reedy Creek Rd 

1774 

N Harrison Ave at Cary Pkwy 

Use stop #1582 (SB) on GoCary Route 3 

1357 

Harrison Ave at SAS Campus Dr 

Use stop #1228 (SB) on GoCary Route 3 

1977 

Airport Blvd at Factory Shops Rd 

Use stop #1520 - Factory Shops Dr at Morrisville Outlet Mall (NB) on Route 100/105 

1971 

Paramount Pkwy at Perimeter Park Dr 

Service provided on Route 310 

1972 

Paramount Pkwy at Lenovo 

1973 

Carrington Mill Blvd at Paramount Pkwy 

1974 

3020 Carrington Mill Blvd 

1218 

Slater Rd at Carrington Mill Blvd 

1000 

Regional Transit Center 

Map 

The following maps show the proposed inbound and outbound routings for Route 300.  

Figure 1: Route 300 Proposed Service (Inbound) 

Route 300 Inbound

Figure 2: Route 300 Proposed Service (Outbound) 

Route 300 | Outbound

Description of service change proposal 

The Route 305 is currently a weekday peak-hour service from Apex to Raleigh.  

  • Serve Holly Springs at peak commute times from a bus stop and park-and-ride lot in Holly Springs. Customers could travel from Holly Springs toward Apex, Cary and Raleigh in the morning and return to Holly Springs in the afternoon peak hours.  
  • Serve Apex at bus stops on Hughes St at Compare Foods and Apex Peakway near Walmart and senior housing.  
  • Serve three park and rides: Ting Park in Holly Springs, Compare Foods in Apex and Lake Pine Plaza in Apex.  
  • Serve Waverly Place Shopping Center with stops on Tryon Road in Cary. 
  • Serve State Government complex at bus stops near Salisbury St and Morgan St in downtown Raleigh. 
  • *Expand service to operate seven days a week with service every 30 minutes during weekday peak periods and every 60 minutes otherwise.  *Will not be implemented in August but may be implemented in early 2021 based on available revenues

Reasons for change 

  • It expands service to Apex as defined in the Wake Transit Plan approved in 2016. 
  • The service expansion to Holly Springs supports the Wake Transit Plan goal of “Serve All Wake County Communities.” Analysis of commute patterns shows that many Holly Springs residents within 3 miles of Ting Park park-and-ride lot work near bus stops served by Route 305. 
  • Ridership to State Government complex is low (39 boardings/alightings a day). Eliminating the State Government loop makes the trip travel times faster for people getting on at GoRaleigh Station and traveling toward Apex. 

New Stops Proposed 

Several stops would be added to Route 305 due to the service extension to Holly Springs and Apex as well as the proposed realignment in downtown Raleigh. Stops will be located on both sides of the street.  


Figure 3: Holly Springs Proposed Route and Stops 

Town of Holly Springs

Proposed New Stops:  

  • Main St at Center St 
  • Ting Park Park-and-Ride Lot 

Inbound to Raleigh: Morning Peak

Route 305 | Inbound

Outbound from Raleigh: Afternoon Peak

Route 305 | Outbound


Figure 4: Apex Proposed Route and Stops 

Town of Apex

Proposed New Stops:  

  • Apex Peakway at Hughes St (Cambridge Village) 
  • Hughes St at James St 
  • Hughes St at Williams St (Compare Foods Park-and-Ride) (#1450 and #1449) 
  • Chatham St at Hughes St 
  • Mason St at Old Mill Village Dr (Apex Town Hall) (#1452 and #1596) 
  • Laura Duncan Rd at Apex Peakway 
  • Laura Duncan Rd at US 64 (Apex High School)  
  • Salisbury St at W Morgan St (#8063) 
  • Salisbury St at W Davie St (#1969) 
  • Salisbury St at South St (#1970) 

Inbound to Raleigh

Route 305 | Inbound

Outbound from Raleigh

Route 305 | Outbound

Stop improvements are planned for the following locations along Pine Plaza Drive. Once improvements are made, Route 305 would be realigned to serve these stops.  

  • Pine Plaza Dr at Laura Duncan Rd – both sides of street 
  • Pine Plaza Dr at Costco – both sides of street 
  • #1263 - Pine Plaza Dr at Shepherds Vineyard Dr (Park-and-Ride) 
  • #1262 - Pine Plaza Dr at Lake Pine Dr 

Figure 5: Raleigh Proposed Route and Stops 

Downtown Raleigh

Proposed New Stops:  

  • McDowell St at Lenoir St (#1952) 
  • McDowell St at Martin St (#8343) 
  • Morgan St at McDowell St (#9704) 
  • Morgan St at Wilmington St (#8187) 
  • GoRaleigh Station (#8001) 
  • Wilmington St at Morgan St (#8002)

Inbound to Raleigh

Route 305 | Inbound

Outbound from Raleigh

Route 305 | Outbound

  • Cary: Tryon Rd at New Waverly Pl 
  • Stop improvements are planned for the following locations along Pine Plaza Drive. Once improvements are made, Route 305 would be realigned to serve these stops.  
  • Pine Plaza Dr at Laura Duncan Rd – both sides of street 
  • Pine Plaza Dr at Costco – both sides of street 
  • #1263 - Pine Plaza Dr at Shepherds Vineyard Dr (Park-and-Ride) 
  • #1262 - Pine Plaza Dr at Lake Pine Dr 

Stops Proposed for Elimination 

The following existing stops would be eliminated from the Route 305 with alternate service provided at a different stop or by a different route as described below: 

Stop ID 

Stop Name 

Alternate Stop/Route 

1264 

Tryon Rd at Crescent Green Dr 

#1345 - Tryon Rd at Kildaire Farm Rd 

1317 

Colonades Way at Waverly Place 

Tryon Rd at New Waverly Pl (EB) (new!) 

8569 

Western Blvd at Hunt Dr (EB) 

#1281 - Western Blvd at Boylan Ave E 

1283 

Wilmington St at Shaw University 

#1952 – McDowell St at Lenoir St  

1284 

Wilmington St at Cabarrus St 

#8001 – GoRaleigh Station 

1734 

Wilmington St at Martin St 

Inbound stop options:  

  • #9704 - Morgan St at McDowell St 

  • #8187 - Morgan St at Wilmington St  

Outbound stop options: 

  • #8063 - Salisbury St at W Morgan St 

8003 

Wilmington St at Jones St 

8006 

Wilmington St at North St 

8059 

Salisbury St at Lane St 

8061 

Salisbury St at W Jones St 

1293 

Dawson St at Martin St 

#1969 – Salisbury St at W Davie St 

9744 

Dawson St at Cabarrus St 

#1970 – Salisbury St at South St 

1265 

Colonades Way at Waverly Place 

Tryon Rd at New Waverly Pl (WB) 

1319 

Tryon Rd at Crescent Green Dr 

#1318 - Tryon Rd at Wakemed Cary Hospital 

Map of Proposed Route 305: Apex-Raleigh Route (Inbound to Raleigh)  

Figure 6 shows the proposed alignment for Route 305. This inbound route would be provided at all times, except for weekday morning peak commute times, when the route begins in the Town of Holly Springs as shown in Figure 7.  

Figure 6: Proposed Alignment for Route 305 Inbound to Raleigh 

Route 305 | InboundFigure 7: Proposed Alignment for Route 305 Inbound to Raleigh (weekday mornings only) 

Route 305 | Inbound

Map of Proposed Route 305: Apex-Raleigh Route (Outbound from Raleigh) 

Figure 8 shows the proposed alignment for Route 305. This outbound route would be provided at all times, except for weekday afternoon peak commute times, when the route ends in the Town of Holly Springs as shown in Figure 9 

Figure 8: Proposed Alignment for Route 305 Outbound from Raleigh 

Route 305 | Outbound

Figure 9: Proposed Alignment for Route 305 Outbound from Raleigh (weekday afternoons only) 

Route 305 | Outbound


Town of Cary

  • Tryon Rd at New Waverly Pl 

 

Description of service change proposal 

Route 310 was started in August 2019 to serve the Regional Transit Center, Perimeter Park in Morrisville and Wake Tech – RTP Campus.  

  • The route would be extended to serve more destinations in Morrisville and Cary serving Park West along McCrimmon Pkwy, Evans Rd, Weston Pkwy and Chapel Hill Rd between Cary Depot and the RTC.  
  • Arrivals and departures at Cary Depot would be offset from the GoCary departures of the GoCary Weston Pkwy route to provide more frequent service from Park West Village to Cary Depot.  
  • Route 310 would operate every 30 minutes during peak hours and hourly during midday and evenings between RTC and Cary. However, service would be every 30 minutes from RTC to Wake Tech RTP Campus at all times.  

Reasons for change 

  • Wake Transit Plan identified a need for all-day weekday service to Morrisville. Additional evening and weekend service would be provided in FY 2025.  
  • It provides consistent connections from Morrisville and Cary to the Regional Transit Center where connections to other regional routes can be made.  

Effective Date 

Completion of McCrimmon Parkway extension in Morrisville is required prior to realignment of route. An alternate route may need to be identified to implement the service expansion in August 2020 as planned. 

New Stops Proposed 

Several stops would be added to Route 310 due to the service extension to Cary. Stops would be located on both sides of the street.  

  • Watkins Rd and NC 54 at Wake Tech 
  • Watkins Rd and Perimeter Park Dr  
  • McCrimmon Pkwy and Airport Blvd  
  • McCrimmon Pkwy between Aviation Pkwy and Airport Rd  
  • McCrimmon Pkwy/Evans Rd at Aviation Pkwy  
  • Evans Rd at Weston Pkwy  
  • Chapel Hill Rd at Maynard Pkwy/Cary Pkwy  

Map 

The following map shows the proposed alignment of Route 310 between the RTC and Cary Depot.  

Route 310 | InboundNOTE: Not all bus stops are shown on the map. 

 

Description of service change proposal 

Route 311 currently operates every 30 minutes during weekday peak hours from Apex to the Regional Transit Center in the Research Triangle Park.  

  • The proposed route simplifies the service with a consistent route with 30-minute service in both directions on Kit Creek Rd.  
  • The route would not use I-540, but would travel through RTP along Kit Creek Rd, Davis Dr and NC 54.  
  • To avoid duplicating service that would be provided by Route 305, Route 311 would not serve Lake Pine Plaza. Service would be realigned to serve Laura Duncan Rd instead of Old Raleigh Rd.   

Reasons for change 

  • The Wake Transit Plan identified a need for bi-directional service along Kit Creek Rd in Research Triangle Park.  
  • Route 305 would replace service provided by Route 311 in Apex at Lake Pine Plaza and Apex Town Hall.  

New Stops Proposed 

The following stops would be added to the route. Stops would be provided on both sides of the street wherever route is bi-directional:  

  • Salem St at Moore St (southbound) 
  • O’Kelly Chapel Rd at Parkside Commons (both sides)  
  • Davis Dr at Hopson Rd (both sides) 
  • NC 54 at New Millennium Way (both sides) 
  • Slater Rd at Miami/Creekstone (both sides) 
  • Slater Rd at Page Rd (both sides) 
  • Slater Rd at Bright Horizons (both sides) 

Stops Proposed for Elimination 

The following existing stops would be eliminated from Route 311 with alternate service provided at a different stop or by a different route as described below: 

Stop ID 

Stop Name 

Alternate Stop/Route 

1449 

Hughes St at Williams St (southbound) 

#1450 - Hughes St at Williams St (Compare Foods) 

1453 

Old Raleigh Rd at Heatherwood Dr 

1454 

Old Raleigh Rd at New Dover 

1455 

Old Raleigh Rd at Sterling Silver Dr 

1597 

Old Raleigh Rd at Sterling Silver Dr  

1456 

Old Raleigh Rd at Shepherds 

#1720, #1262, and #1263 on Route 305 OR 
#1450 - Hughes St at Williams St (Compare Foods) on Route 311 

1598 

Old Raleigh Rd at Shepherds Vineyard Dr 

1263 

Pine Plaza Dr at Shepherds Vineyard Dr 

1262 

Pine Plaza Dr at Lake Pine D 

1720 

Lake Pine Plaza Park-And-Ride 

Map 

The following maps show the routing in Apex and the whole route from Apex to the Regional Transit Center via RTP.  

Figure 10: Map of Apex Proposed Route and Stops 

Inbound to Regional Transit Center

Outbound from Regional Transit Center

Figure 11: Map of RTP Proposed Route and Stops 

Inbound to Regional Transit Center

Outbound from Regional Transit Center


Map of Proposed Route 311: Apex-Regional Transit Center Route (Inbound to RTC) 

The following map shows the proposed inbound routing for Route 311.


Map of Proposed Route 311: Apex-Regional Transit Center Route (Outbound to RTC) 

The following map shows the proposed outbound routing for Route 311.   

Description of service change proposal 

The City of Durham and GoTriangle have coordinated with the Streets at Southpoint as they construct a bus stop on Renaissance Parkway to serve the shopping center. Once the new bus stop is completed, GoTriangle and GoDurham buses will no longer enter the mall property. The park-and-ride spaces will be relocated closer to Renaissance Parkway. Southpoint will be installing bus stop amenities (shelter, bench, trash can) and the City of Durham will be installing a bus lane on Renaissance Parkway to ensure safe and efficient operations at the stop. Routes 800 and 800S would serve only the bus stop on the same side of the street as the shopping center, which will require a realignment of the bus route. The bus would travel westbound for both the trips going east toward Chapel Hill and west toward the Regional Transit Center.  

Effective Date 

The start date is to be determined following the completion of the construction project for the bus bay and bus lane.   

Stop Changes 

The following stop changes would occur due to the change in routing to serve the bus stop on Renaissance Parkway.  

Table 3: Proposed stop eliminations 

Stop ID 

Stop Name 

Alternate Stop/Route 

5050 

Fayetteville Rd at Herndon Rd 

1892 – Fayetteville Rd at Renaissance Parkway 

5956 

The Streets at Southpoint 

Renaissance Pkwy at Southpoint Mall (new!) 

1030 

Renaissance Pkwy at The Lodge Apts (EB) 

#6252 - Renaissance Pkwy at Renaissance Village Park-and-Ride 

1029 

Renaissance Pkwy at Leonardo Dr (EB) 

#1804 - Renaissance Pkwy at Leonardo Dr (WB) 

Maps 

The following maps show the eastbound and westbound routings for the 800 and 800S.  

Table 4: Route 800 Eastbound Routing 

Table 5: Route 800 Westbound Routing 

Table 6: Route 800S Routing 

Frequently Asked Questions 

Will there be funding for service expansions in Wake County?  

  • These are high-priority items that provide the first transit connection to Holly Springs, the last community in Wake County to receive bus service, and expand service to Apex and Morrisville.  

How will COVID-19 affect the service changes?  

  • Staff will determine whether additional public outreach is necessary following the April 17-May 17 outreach period to allow the GoTriangle Board of Trustees to decide whether to move forward. Funding for the expansions is provided by Wake Transit, and decisions about those services are being made by the GoTriangle and CAMPO boards. The operating projects are a high priority.  

Target outreach groups 

  • Current customers 
  • State government employees on Routes 300 and 305 
  • 311 customers using Lake Pine Plaza as park and ride 
  • RTP employers on Kit Creek Rd, Davis Dr and NC 54 
  • Cary residents who work in Perimeter Park or Durham who use Route 300 during peak commute times to travel through Cary Depot 
  • UNC employees who use Southpoint as a park and ride 
  • Wake Tech RTP Campus staff and students 
  • New customers – Apex, Holly Springs, Morrisville residents, staff and elected officials 

Please provide feedback on these service changes below: