GoTriangle Transit Ambassadors provide frontline customer service, enhancing safety and experience by assisting riders with directions, fares, and resources, while also acting as the "eyes and ears" to report maintenance, security, and emergency issues, bridging the gap between riders, community, and transit staff. These proactive collaborative efforts assist in community resource connection for homeless outreach, crisis teams, and incident reporting, making stations more welcoming and secure.
Community Resources
- Durham County
- H.E.A.R.T
- Durham County Department of Public Health
- Open Table Ministry
- Durham Coordinated Entry
- Housing For New Hope
- St. Joseph’s Episcopal Church
- Wake County
- Oak City Cares
- The Women’s Center of Wake County
- Triangle Family Services
- Haven House Services
- NeighborUp
- Orange County
- Inter-Faith Council SECU Community House
- Alamance County
- Allied Churches of Alamance County