GoTriangle temporarily reducing some service because bus operators are needed

Research Triangle Park, NC (June 3, 2021) – Due to a shortage of bus operators that is affecting transit agencies across the country, GoTriangle will temporarily reduce service on these routes beginning June 13:

  • Route 300: Minor schedule changes
  • Route 301: Suspended until further notice
  • Route 305: Revised schedule
  • Route 310: Revised schedule with service every 60 minutes all day
  • Route 800: Minor schedule changes with all short trips between UNC-CH and Streets at Southpoint mall (Route 800S) suspended until further notice
  • Route 805: Service reduced to every 60 minutes
  • Routes CRX and DRX: Minor schedule changes with some trips suspended until further notice


GoTriangle’s weekend service is not affected. For more information about new route schedules, please visit

“We know this is an unfortunate situation for our customers who rely on us, and we are working diligently to recruit and hire operators,” GoTriangle President and CEO Charles Lattuca says.  ”The COVID-19 pandemic has reinforced for all of us how vital public transit is to our community as we continued to transport essential workers to their jobs and neighbors in need to food and medical appointments. Being a bus operator can be a rewarding, fulfilling career, and we want to let the community know we need you.”

GoTriangle offers comprehensive benefits including:

  • BlueCross BlueShield Medical with GoTriangle paying 95 percent of the employee premium.
  • Dental, vision and individual group life insurance with GoTriangle paying 100 percent of the employee premium.
  • Employer-funded retirement in a 401(a) Plan with GoTriangle contributing 8 percent of yearly compensation toward an employee’s retirement.
  • Ten observed national holidays, paid time off for the employee’s birthday, personal floating holiday, annual/vacation leave, sick leave, tuition assistance and gym reimbursements.

Having a Commercial Driver’s License is not required to apply, but those offered employment will need to have a CDL Permit with a Passenger Endorsement before starting training. GoTriangle then will help them get a CDL.

Find more information about the benefits of becoming a bus operator and apply at

“If you’re a person who likes meeting people, you’ll do that here,” says Joe Smith, who has been a bus operator at GoTriangle since 1999. “If you’re a person who feels like you’re in a rut sitting in one place all day, this is the type of job you’ll love. I never thought I’d be driving a bus this long. It wasn’t my interest, but I love it.”