Beginning Monday, Aug. 5, RTP Connect will replace the Go OnDemand program.
What is Go OnDemand?
Riders can request rides anytime between 6:20 a.m. - 9:10 a.m. and 3:20 p.m. - 6:10 p.m. Monday-Friday. Download TransLoc Rider in the Apple Store or on Google Play. You can also book a trip from your desktop at ondemand.transloc.com. If you don't have an internet connection, just call GoTriangle at (919) 314-8777 to request services.
Currently, there is no charge to ride the Go OnDemand Shuttles.
Frequently Asked Questions
- Why are you changing from fixed route to OnDemand?
- How can I hail a ride?
- How will I know the ride is on the way? Can I track it?
- Can I schedule a future trip?
- Where will the shuttle go?
- Will the shuttles be wheelchair accessible?
- What is the average wait time?
On-demand transit services offer greater flexibility. Instead of being held to a fixed route at fixed times, riders will be able to request rides as needed. This creates streamlined routing and scheduling, allowing GoTriangle to manage a larger service area during longer hours during the workday.
Riders may request a ride on the TransLoc Rider app, Monday through Friday, between 6:20 a.m. - 9:10 a.m. and 3:20 p.m. - 6:10 p.m., with final drop off at 6:30 p.m. You can also book a trip from your desktop at ondemand.transloc.com. If you don't have an internet connection, you would simply call (919) 314-8777. Scroll down for a how-to video!
You may do this in the app. (Scroll down for a how-to video!) At this time you cannot schedule a recurring pick up.
Yes. There is a question in the app where you may indicate the need for a wheelchair accessible vehicle.
15-30 minutes. Keep in mind this is a pilot so we may see that average time increase or decrease based on usage. We will continue to include you on updates and please provide feedback throughout your use of the shuttles during this pilot period.